CSCW   1999 Computer Supported Cooperative Work
Wall of Fame | Most Viewed CSCW-1999 Paper
10 years 3 months ago
Layers of Silence, Arenas of Voice: The Ecology of Visible and Invisible Work
No work is inherently either visible or invisible. We always "see" work through a selection of indicators: straining muscles, finished artifacts, a changed state of affai...
Susan Leigh Star, Anselm Strauss
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