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TAL   2010 International Conference on Advances in Natural Language Processing
Wall of Fame | Most Viewed TAL-2010 Paper
TAL
2010
Springer
1 years 3 months ago
Clustering E-Mails for the Swedish Social Insurance Agency - What Part of the E-Mail Thread Gives the Best Quality?
We need to analyse a large number of e-mails sent by the citizens to the customer services department of a governmental organisation based in Sweden. To carry out this analysis we ...
Hercules Dalianis, Magnus Rosell, Eriks Sneiders
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