Warehousing Workflow Data: Challenges and Opportunities

Workflow management systems (WfMSs) are software platforms that allow the definition, execution, monitoring, and management of business processes. WfMSs log every event that occurs during process execution. Therefore, workflow logs include a significant amount of information that can be used to analyze process executions, understand the causes of high- and low-quality process executions, and rate the performance of internal resources and business partners. In this paper we present a packaged data warehousing solution, coupled with HP Process Manager, for collecting and analyzing workflow execution data. We first present the main challenges involved in this effort, and then detail the proposed approach.

• Type: Conference
• Year: 2001
• Where: VLDB
• Authors: Angela Bonifati, Fabio Casati, Umeshwar Dayal, Ming-Chien Shan
• Keywords: Process Executions, VLDB 2001, Workflow, Workflow Management Systems