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DGO
2006

A process-driven tool to support online dispute resolution

13 years 5 months ago
A process-driven tool to support online dispute resolution
This demonstration shows a prototype tool that projects an impression of how execution of a formally defined process will facilitate dispute resolution. Tool flexibility supports projecting the look and feel of a range of different processes, facilitating user evaluation of alternatives. Categories and Subject Descriptors K.4.3 [Organizational Impacts]: Requirements elicitation, prototyping, process definition General Terms Experimentation, Process, Dispute Resolution, Prototyping Keywords Online Dispute Resolution, Process Technology, Participatory Design, Grievance Mediation
Lori A. Clarke, Alan Gaitenby, Daniel Gyllstrom, E
Added 30 Oct 2010
Updated 30 Oct 2010
Type Conference
Year 2006
Where DGO
Authors Lori A. Clarke, Alan Gaitenby, Daniel Gyllstrom, Ethan Katsh, Matthew Marzilli, Leon J. Osterweil, Norman K. Sondheimer, Leah Wing, Alexander E. Wise, Daniel Rainey
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