Sciweavers

HICSS
2010
IEEE

Understanding the Adoption of Electronic Banking in China

13 years 4 months ago
Understanding the Adoption of Electronic Banking in China
Electronic banking (e-banking), facilitated by various Electronic Commerce (EC) technologies, has helped commercial banks to stay competitive through productivity gains, transaction cost reduction and customer service improvement. Despite its benefits, however, developing countries still lag behind developed countries in the adoption of e-banking. To address the lack of studies on e-banking adoption in developing countries, this paper explores factors impacting e-banking adoption in China, as an example of a developing country. Facing an intense competition from foreign-owned banks, Chinese domestic banks have recently been actively engaged in e-banking initiatives. A research framework developed based on technology-organizational-environmental framework is used to guide the study. The findings from this study involving one of the four state-owned banks complement the existing knowledge in this area to better understand the adoption and development of ebanking in China.
Sherah Kurnia, Fei Peng, Yi Ruo Liu
Added 09 Nov 2010
Updated 09 Nov 2010
Type Conference
Year 2010
Where HICSS
Authors Sherah Kurnia, Fei Peng, Yi Ruo Liu
Comments (0)