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ACL
2010

The Impact of Interpretation Problems on Tutorial Dialogue

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The Impact of Interpretation Problems on Tutorial Dialogue
Supporting natural language input may improve learning in intelligent tutoring systems. However, interpretation errors are unavoidable and require an effective recovery policy. We describe an evaluation of an error recovery policy in the BEETLE II tutorial dialogue system and discuss how different types of interpretation problems affect learning gain and user satisfaction. In particular, the problems arising from student use of non-standard terminology appear to have negative consequences. We argue that existing strategies for dealing with terminology problems are insufficient and that improving such strategies is important in future ITS research.
Myroslava Dzikovska, Johanna D. Moore, Natalie B.
Added 10 Feb 2011
Updated 10 Feb 2011
Type Journal
Year 2010
Where ACL
Authors Myroslava Dzikovska, Johanna D. Moore, Natalie B. Steinhauser, Gwendolyn E. Campbell
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