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IVA
2010
Springer

How Turn-Taking Strategies Influence Users' Impressions of an Agent

13 years 1 months ago
How Turn-Taking Strategies Influence Users' Impressions of an Agent
Abstract. Different turn-taking strategies of an agent influence the impression that people have of it. We recorded conversations of a human with an interviewing agent, controlled by a wizard and using a particular turn-taking strategy. A questionnaire with 27 semantic differential scales concerning personality, emotion, social skills and interviewing skills was used to capture these impressions. We show that it is possible to influence factors such as agreeableness, assertiveness, conversational skill and rapport by varying the agent's turn-taking strategy.
Mark ter Maat, Khiet P. Truong, Dirk Heylen
Added 14 Feb 2011
Updated 14 Feb 2011
Type Journal
Year 2010
Where IVA
Authors Mark ter Maat, Khiet P. Truong, Dirk Heylen
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