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2007

Advancing return on investment analysis for government information technology

9 years 2 months ago
Advancing return on investment analysis for government information technology
The Center for Technology in Government (CTG) in collaboration with SAP, the business software solutions provider to public sector organizations, conducted a research project focusing on improving government’s ability to assess public returns on IT investments. The work conducted for this project and presented in this poster will be of particular interest to dg.o attendees since the project was based in part on five government case studies involving e-government initiatives in North America, Austria, and Israel. The public value framework developed in the project offers a useful resource to both academics and practitioners interested in better understanding, assessing, and communicating both tangible and intangible costs and benefits of government IT investments. Categories and Subject Descriptors C.4 [Computer Systems Organization]: Performance of Systems – measurement techniques, performance attributes. General Terms Measurement, Management, Performance, Design Keywords Public R...
Anthony M. Cresswell, Theresa A. Pardo, G. Brian B
Added 29 Oct 2010
Updated 29 Oct 2010
Type Conference
Year 2007
Where DGO
Authors Anthony M. Cresswell, Theresa A. Pardo, G. Brian Burke, Lucy Dadayan
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