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10

CAISE
2004
Springer

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A Better Fit - Characterising the Stakeholders

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A Better Fit - Characterising the Stakeholders

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The foundations of support for any business process lie in understanding the needs of people, the stakeholders in business processes and support systems. Stakeholder analysis has been neglected to a surprising extent, yet it may hold the key to understanding and supporting people in their business processes. This paper proposes a simple but powerful way of modelling stakeholders. Free tool support is described.

Ian F. Alexander

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Added	01 Jul 2010
Updated	01 Jul 2010
Type	Conference
Year	2004
Where	CAISE
Authors	Ian F. Alexander

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