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Beyond being in the lab: using multi-agent modeling to isolate competing hypotheses

9 years 8 months ago
Beyond being in the lab: using multi-agent modeling to isolate competing hypotheses
In studies of virtual teams, it is difficult to determine pure effects of geographic isolation and uneven communication technology. We developed a multi-agent computer model in NetLogo to complement laboratory-based organizational simulations [3]. In the lab, favoritism among collocated team members (collocators) appeared to increase their performance. However, in the computer simulation, when controlled for communication delay, in-group favoritism had a detrimental effect on the performance of collocators. This suggested that the advantage of collocators shown in the lab was due to synchronous communication, not favoritism. The canceling-out effects of in-group bias and communication delay explained why many studies did not see performance difference between collocated and remote team members. The multi-agent modeling in this case proved its value by both clarifying previous laboratory findings and guiding design of future experiments. Author Keywords Virtual team, computer supported...
Ning Nan, Erik W. Johnston, Judith S. Olson, Natha
Added 30 Nov 2009
Updated 30 Nov 2009
Type Conference
Year 2005
Where CHI
Authors Ning Nan, Erik W. Johnston, Judith S. Olson, Nathan Bos
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