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2011
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Browse and discover: social file sharing in the enterprise

7 years 8 months ago
Browse and discover: social file sharing in the enterprise
There is a growth in the popularity of social file sharing systems. This paper describes the design of Cattail, a social file sharing system for the enterprise. Through a ‘Recent Events’ stream, Cattail supports social navigation and exploratory search by inferring relevant social connections rather than purely relying on user-specified contacts. Social navigation is further supported through pivot browsing from a consolidated history of user actions on an individual’s files. Through usage log analysis over an 8month period, we found that Cattail’s novel network inference and social navigation features enabled a net gain of clickthroughs. Interviews with users revealed that this led to increased discovery of relevant people and content. We conclude with a discussion of several possible enhancements to the system. Findings from our research provide a strong foundation for the design of social file sharing systems for enterprise settings. Author Keywords Social navigation, file ...
N. Sadat Shami, Michael J. Muller, David R. Millen
Added 27 Aug 2011
Updated 27 Aug 2011
Type Journal
Year 2011
Where CSCW
Authors N. Sadat Shami, Michael J. Muller, David R. Millen
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