Sciweavers

Share
BIS
2010

On the Cognitive Effectiveness of Routing Symbols in Process Modeling Languages

8 years 11 months ago
On the Cognitive Effectiveness of Routing Symbols in Process Modeling Languages
Abstract. Process models provide visual support for analyzing and improving complex organizational processes. In this paper, we discuss differences of process modeling languages using cognitive effectiveness considerations, to make statements about the ease of use and quality of user experience. Aspects of cognitive effectiveness are of importance for learning a modeling language, creating models, and understanding models. We identify the criteria representational clarity, perceptual discriminability, perceptual immediacy, visual expressiveness, and graphic parsimony to compare and assess the cognitive effectiveness of different modeling languages. We apply these criteria in an analysis of the routing elements of UML Activity Diagrams, YAWL, BPMN, and EPCs, to uncover their relative strengths and weaknesses from a quality of user experience perspective. We draw conclusions that are relevant to the usability of these languages in business process modeling projects. Key words: Process mo...
Kathrin Figl, Jan Mendling, Mark Strembeck, Jan Re
Added 08 Nov 2010
Updated 08 Nov 2010
Type Conference
Year 2010
Where BIS
Authors Kathrin Figl, Jan Mendling, Mark Strembeck, Jan Recker
Comments (0)
books