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HCI
2009

Considering User Knowledge in the Evaluation of Training System Usability

13 years 1 months ago
Considering User Knowledge in the Evaluation of Training System Usability
A variety of software-based systems are being used as training media. There is not, however, an accepted approach to evaluating the usability of these systems. Traditional usability approaches can be employed with some effectiveness, but they may lack appropriate specificity for use in training. In this paper, we evaluate whether assessing, and remediating, gaps in learner knowledge might be an important addition to training system evaluation. The results suggest that remediating knowledge gaps might lead to more accurate usability conclusions.
Clint A. Bowers, Janis A. Cannon-Bowers, Talib S.
Added 18 Feb 2011
Updated 18 Feb 2011
Type Journal
Year 2009
Where HCI
Authors Clint A. Bowers, Janis A. Cannon-Bowers, Talib S. Hussain
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