Construction and Experiment of a Spoken Consulting Dialogue System

This paper addresses a spoken dialogue framework that helps users make decisions. Various decision criteria are involved when we select an alternative from a given set of alternatives. When adopting a spoken dialogue interface, users have little idea of the kinds of criteria that the system can handle. We thus consider a recommendation function that proactively presents information that the user would be interested in. We implemented a sightseeing guidance system with a recommendation function and conducted a user experiment. We provided an initial analysis of the framework in terms of the system prompt and users' behavior, as well as in terms of user's behavior and his/her knowledge.

• Type: Journal
• Year: 2010
• Where: IWSDS
• Authors: Teruhisa Misu, Chiori Hori, Kiyonori Ohtake, Hideki Kashioka, Hisashi Kawai, Satoshi Nakamura
• Keywords: Emerging Technology, IWSDS 2010, Recommendation Function, Spoken Dialogue, Spoken Dialogue Framework