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CHI
2010
ACM

Contacts 3.0: bringing together research and design teams to reinvent the phonebook

13 years 10 months ago
Contacts 3.0: bringing together research and design teams to reinvent the phonebook
We present a narrative of the design of Contacts 3.0, a service and updated phonebook application on a mobile device that combines on-device communication with communication from online social networks to create a central hub for communication on the device. We discuss how research and design teams worked together to create design assets, technical architectures, and business cases around this concept. Keywords Cross-functional teams, mobile, contacts, social networks, social media ACM Classification Keywords H5.m. Information interfaces and presentation (e.g., HCI): Miscellaneous. General Terms Design, Human Factors
Frank R. Bentley, JoEllen Kames, Rafiq Ahmed, Rhia
Added 17 May 2010
Updated 17 May 2010
Type Conference
Year 2010
Where CHI
Authors Frank R. Bentley, JoEllen Kames, Rafiq Ahmed, Rhiannon Sterling Zivin, Lauren Schwendimann
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