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Context-linked virtual assistants for distributed teams: an astrophysics case study

8 years 2 months ago
Context-linked virtual assistants for distributed teams: an astrophysics case study
There is a growing need for distributed teams to analyze complex and dynamic data streams and make critical decisions under time pressure. Via a case study, we discuss potential guidelines for the design of software tools to facilitate such collaborative decision-making. We introduce the term context-linked to characterize systems where both task and context information are included in a shared space. We describe a novel, lightweight, context-linked event notification/virtual assistant system developed to aid a cross-cultural, geographically distributed team of astrophysicists to remotely maneuver a custom-built instrument under challenging operational conditions, where critical decisions must be made in as little as 45 seconds. The system has been in use since 2005 by a major international astrophysics collaboration. We describe the design and implementation of the event notification system and then present a case study, based on event log analysis and user interviews, of its effecti...
Sarah S. Poon, Rollin C. Thomas, Cecilia R. Aragon
Added 10 Dec 2010
Updated 10 Dec 2010
Type Journal
Year 2008
Where CSCW
Authors Sarah S. Poon, Rollin C. Thomas, Cecilia R. Aragon, Brian Lee
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