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11

CHI
2003
ACM

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Coordinating communication: awareness displays and interruption

14 years 4 months ago

Coordinating communication: awareness displays and interruption

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In this paper, we describe a laboratory experiment to determine whether peripheral awareness information about a remote collaborator's workload aids in timing interruptive communication. Our results indicate that a display with an representation of a collaborator's workload is best in that it leads to better timing of interruptions without overwhelming the interrupter. Keywords Interruption, awareness, computer-mediated communication, instant messaging

Laura Dabbish, Robert E. Kraut

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CHI 2003 | Human Computer Interaction | Peripheral Awareness Information | Remote Collaborator | Workload Aids |

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Added	01 Dec 2009
Updated	01 Dec 2009
Type	Conference
Year	2003
Where	CHI
Authors	Laura Dabbish, Robert E. Kraut

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