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CHI
2009
ACM

Coordinating tasks on the commons: designing for personal goals, expertise and serendipity

12 years 8 months ago
Coordinating tasks on the commons: designing for personal goals, expertise and serendipity
How is work created, assigned, and completed on large-scale, crowd-powered systems like Wikipedia? And what design principles might enable these federated online systems to be more effective? This paper reports on a qualitative study of work and task practices on Wikipedia. Despite the availability of tag-based community-wide task assignment mechanisms, informants reported that self-directed goals, withintopic expertise, and fortuitous discovery are more frequently used than community-tagged tasks. We examine how Wikipedia editors organize their actions and the actions of other participants, and what implications this has for understanding, and building tools for, crowd-powered systems, or any web site where the main force of production comes from a crowd of online participants. From these observations and insights, we developed WikiTasks, a tool that integrates with Wikipedia and supports both grassroots creation of site-wide tasks and self-selection of personal tasks, accepted from ...
Michel Krieger, Emily Margarete Stark, Scott R. Kl
Added 19 May 2010
Updated 19 May 2010
Type Conference
Year 2009
Where CHI
Authors Michel Krieger, Emily Margarete Stark, Scott R. Klemmer
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