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10

IVA
2009
Springer

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Design and Implementation of a Virtual Salesclerk

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Design and Implementation of a Virtual Salesclerk

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This paper describes the design and implementation of a virtual agent that is capable of providing customers in a 3D online shop with advice. Based on a product knowledge base, a conversation model and a model of the shop, the agent communicates with the customer through text based dialogues and leads the customer through the virtual world using gestures.

Christopher Mumme, Niels Pinkwart, Frank Loll

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Artificial Intelligence | IVA 2009 | Product Knowledge Base | Text Based Dialogues | Virtual Agent |

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Added	27 May 2010
Updated	27 May 2010
Type	Conference
Year	2009
Where	IVA
Authors	Christopher Mumme, Niels Pinkwart, Frank Loll

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