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JITECH
2010

Design theory for dynamic complexity in information infrastructures: the case of building internet

10 years 2 months ago
Design theory for dynamic complexity in information infrastructures: the case of building internet
We propose a design theory that tackles dynamic complexity in the design for Information Infrastructures (IIs) defined as a shared, open, heterogeneous and evolving socio-technical system of Information Technology (IT) capabilities. Examples of IIs include the Internet, or industry-wide Electronic Data Interchange (EDI) networks. IIs are recursively composed of other infrastructures, platforms, applications and IT capabilities and controlled by emergent, distributed and episodic forms of control. II’s evolutionary dynamics are nonlinear, path dependent and influenced by network effects and unbounded user and designer learning. The proposed theory tackles tensions between two design problems related to the II design: (1) the bootstrap problem: IIs need to meet directly early users’ needs in order to be initiated; and (2) the adaptability problem: local designs need to recognize II’s unbounded scale and functional uncertainty. We draw upon Complex Adaptive Systems theory to derive...
Ole Hanseth, Kalle Lyytinen
Added 28 Jan 2011
Updated 28 Jan 2011
Type Journal
Year 2010
Where JITECH
Authors Ole Hanseth, Kalle Lyytinen
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