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HICSS
2002
IEEE

Designing Information Technology Governance Processes: Diagnosing Contemporary Practices and Competing Theories

10 years 4 months ago
Designing Information Technology Governance Processes: Diagnosing Contemporary Practices and Competing Theories
Whereas previous studies have been primarily focused on the structural features of Information Technology governance, this paper describes an exploratory study of IT governance processes. Rooted in competing theories of organizational decision-making, and based on a case study investigation of large complex organizations, this paper examines the design and effectiveness of IT governance processes from both rational and social perspectives. The results indicate that, regardless of the level of environmental dynamism and turbulence, effective IT governance processes are characterized by both methodological comprehensiveness and social interventions, involving strategic integration of business and IT decisions, and building collaborative relationships and shared understanding among key stakeholders. The implications of these results for research and practice are outlined.
Pieter M. A. Ribbers, Ryan Peterson, Marylin M. Pa
Added 14 Jul 2010
Updated 14 Jul 2010
Type Conference
Year 2002
Where HICSS
Authors Pieter M. A. Ribbers, Ryan Peterson, Marylin M. Parker
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