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2011
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Designing a phone broadcasting system for urban sex workers in India

10 years 4 months ago
Designing a phone broadcasting system for urban sex workers in India
In this paper, we present the design, implementation, and deployment of a phone-based broadcasting system designed for reaching out to at-risk populations in urban India. We worked in collaboration with Pragati, a non-governmental organization dedicated to assisting Urban Sex Workers (USWs) in Bangalore, India, with the goal of improving Pragati’s outreach to the women they serve. We conducted ethnographic action research to understand and address the needs of Pragati and the lifestyles of USWs. Responding to the unique design constraints of the USW community such as specific privacy and timing constraints, a desire to remain invisible, and the unusually high rate of mobile phone use, we designed a phone-based broadcasting system for Pragati. We then deployed the system on four different occasions and application areas. We present the results and key findings from our study, and conclude with a discussion on how designing for particularly difficult cases such as USWs can shed new li...
Nithya Sambasivan, Julie Weber, Edward Cutrell
Added 25 Aug 2011
Updated 25 Aug 2011
Type Journal
Year 2011
Where CHI
Authors Nithya Sambasivan, Julie Weber, Edward Cutrell
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