Sciweavers

Share
JCDL
2005
ACM

Digital libraries' support for the user's 'information journey'

9 years 2 months ago
Digital libraries' support for the user's 'information journey'
The temporal elements of users’ information requirements are a continually confounding aspect of digital library design. No sooner have users’ needs been identified and supported than they change. This paper evaluates the changing information requirements of users through their ‘information journey’ in two different domains (health and academia). In-depth analysis of findings from interviews, focus groups and observations of 150 users have identified three stages to this journey: information initiation, facilitation (or gathering) and interpretation. The study shows that, although digital libraries are supporting aspects of users’ information facilitation, there are still requirements for them to better support users’ overall information work in context. Users are poorly supported in the initiation phase, as they recognize their information needs, especially with regard to resource awareness; in this context, interactive press-alerts are discussed. Some users (especially c...
Anne Adams, Ann Blandford
Added 26 Jun 2010
Updated 26 Jun 2010
Type Conference
Year 2005
Where JCDL
Authors Anne Adams, Ann Blandford
Comments (0)
books