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2003

Discovery of Implicit and Explicit Connections Between People Using Email Utterance

9 years 11 months ago
Discovery of Implicit and Explicit Connections Between People Using Email Utterance
This paper is about finding explicit and implicit connections between people by mining semantic associations from their email communications. Following from a sociocognitive stance, we propose a model called HALe which automatically derives dimensional representations of words in a high dimensional context space from an email corpus. These dimensional representations are used to discover a network of people based on a seed contextual description. Such a network represents useful connections between people not easily achievable by ‘normal’ retrieval means. Implicit connections are “lifted” by applying latent semantic analysis to the high dimensional context space. The discovery techniques are applied to a substantial corpus of real-life email utterance drawn from a small-to-medium size information technology organization. The techniques are computationally tractable, and evidence is presented that suggests appropriate explicit connections are being brought to light, as well as i...
Robert McArthur, Peter Bruza
Added 31 Oct 2010
Updated 31 Oct 2010
Type Conference
Year 2003
Where ECSCW
Authors Robert McArthur, Peter Bruza
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