E-government: towards the e-bureaucratic form?

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E-government: towards the e-bureaucratic form?
Bureaucratic institutions not only provide mechanisms to coordinate work activities in the public sector, but also serve to enforce the democratic values of equality and impartiality. This paper explores how recent approaches to e-government neglect these important dimensions of bureaucracy and proposes an alternative approach to e-government. This paper sets the wider new public management reform context to help explain some of the difficulties the NHS IT Projects are running into by 2007. The e-bureaucratic form is proposed as an e-government solution, which, while taking advantages of the information and communication technology as means of coordination, also help to enforce the values of equality and impartiality underpinned through the actions emanating from bureaucratic structures. Journal of Information Technology (2007) 22, 265–274. doi:10.1057/palgrave.jit.2000105
Antonio Cordella
Added 15 Dec 2010
Updated 15 Dec 2010
Type Journal
Year 2007
Authors Antonio Cordella
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