Early Warning of Failures through Alarm Analysis - A Case Study in Telecom Voice Mail Systems

-- This paper presents three principles for alarm analysis to develop early warnings of failure. The concepts are illustrated with real data and experience drawn from Comverse Voice Mail systems installed by Telecom service providers worldwide. The case study demonstrates practicality of the approach and insight to further advance this body of research.

• Type: Conference
• Year: 2003
• Where: ISSRE
• Authors: Dorron Levy, Ram Chillarege
• Keywords: Comverse Voice Mail, ISSRE 2003, Study Demonstrates Practicality, Telecom Service Providers