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CSCW
1990
ACM

An Ethnographic Study of Distributed Problem Solving in Spreadsheet Development

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An Ethnographic Study of Distributed Problem Solving in Spreadsheet Development
In contrast to the common view of spreadsheetsas "single-user" programs, we have found that spreadsheetsoffer surprisingly strong support for cooperative development of a wide variety of applications. Ethnographic interviews with spreadsheetusers showed that nearly all of the spreadsheetsusedin the work environments studied were the result of collaborative work by people with different levels of programming and domain expertise. Cooperation among spreadsheet users was spontaneous and casual; users activated existing informal social networks to initiate collaboration.
Bonnie A. Nardi, James R. Miller
Added 10 Aug 2010
Updated 10 Aug 2010
Type Conference
Year 1990
Where CSCW
Authors Bonnie A. Nardi, James R. Miller
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