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EG
2008

Evaluating tax sites: an evaluation framework and its application

8 years 3 months ago
Evaluating tax sites: an evaluation framework and its application
: In the last decade many governments have created e-services in order to deliver instant and advanced services to their citizens. One of the major transactions between the state and the citizens is tax filling and payment. This paper highlights critical factors that make a tax web site successful. Its purpose is the creation of an integrated evaluation framework for tax web sites. This framework should accommodate citizens' needs. It would be useful both for government decision makers and for tax web sites' designers and developers in order to deliver better services to the citizens. Copyright
Anastasios A. Economides, Vasileios Terzis
Added 10 Dec 2010
Updated 10 Dec 2010
Type Journal
Year 2008
Where EG
Authors Anastasios A. Economides, Vasileios Terzis
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