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CHI
2009
ACM

Feed me: motivating newcomer contribution in social network sites

9 years 8 months ago
Feed me: motivating newcomer contribution in social network sites
Social networking sites (SNS) are only as good as the content their users share. Therefore, designers of SNS seek to improve the overall user experience by encouraging members to contribute more content. However, user motivations for contribution in SNS are not well understood. This is particularly true for newcomers, who may not recognize the value of contribution. Using server log data from approximately 140,000 newcomers in Facebook, we predict long-term sharing based on the experiences the newcomers have in their first two weeks. We test four mechanisms: social learning, singling out, feedback, and distribution. In particular, we find support for social learning: newcomers who see their friends contributing go on to share more content themselves. For newcomers who are initially inclined to contribute, receiving feedback and having a wide audience are also predictors of increased sharing. On the other hand, singling out appears to affect only those newcomers who are not initially i...
Moira Burke, Cameron Marlow, Thomas M. Lento
Added 24 Nov 2009
Updated 24 Nov 2009
Type Conference
Year 2009
Where CHI
Authors Moira Burke, Cameron Marlow, Thomas M. Lento
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