From geek to sleek: integrating task learning tools to support end users in real-world applications

Numerous techniques exist to help users automate repetitive tasks; however, none of these methods fully support enduser creation, use, and modification of the learned tasks. We present an integrated task learning system (ITL) that learns executable procedures based on user demonstration and instruction, constituting a first step toward a broader solution for procedure management. We discuss our deployment of ITL into a collaborative command-and-control system. In this complex domain, ITL’s performance with end users doing real tasks indicates that providing multiple, integrated learning techniques both extends functionality and improves user experience. Our experience in integrating this system also provides key insights for future designs of domain-independent task learning systems, specifically in supporting users’ ability to understand and edit lengthy procedures. ACM Classification: H5.2 [Information interfaces and presentation]: User Interfaces. - Graphical user interfaces, I...

• Type: Conference
• Year: 2009
• Where: IUI
• Authors: Aaron Spaulding, Jim Blythe, Will Haines, Melinda T. Gervasio
• Keywords: Collaborative Command-and-control System, IUI 2009, Repetitive Tasks, Software Engineering, Task Learning Systems