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17

ICDS
2010
IEEE

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404views Theoretical Computer Science» more ICDS 2010»

Implementing an ITIL-Based IT Service Management Measurement System

13 years 11 months ago

Implementing an ITIL-Based IT Service Management Measurement System

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Antti Lahtela, Marko Jäntti, Jukka Kaukola

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Digital Society | ICDS 2010 |

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Added	17 May 2010
Updated	17 May 2010
Type	Conference
Year	2010
Where	ICDS
Authors	Antti Lahtela, Marko Jäntti, Jukka Kaukola

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