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CHI
2005
ACM

Improving automotive safety by pairing driver emotion and car voice emotion

9 years 10 months ago
Improving automotive safety by pairing driver emotion and car voice emotion
This study examines whether characteristics of a car voice can affect driver performance and affect. In a 2 (driver emotion: happy or upset) x 2 (car voice emotion: energetic vs. subdued) experimental study, participants (N=40) had emotion induced through watching one of two sets of 5-minute video clips. Participants then spent 20 minutes in a driving simulator where a voice in the car spoke 36 questions (e.g., "How do you think that the car is performing?") and comments ("My favorite part of this drive is the lighthouse.") in either an energetic or subdued voice. Participants were invited to interact with the car voice. When user emotion matched car voice emotion (happy/energetic and upset/subdued), drivers had fewer accidents, attended more to the road (actual and perceived), and spoke more to the car. Implications for car design and voice user interface design are discussed. Categories and Subject Descriptors: H.5.2 User
Clifford Nass, Ing-Marie Jonsson, Helen Harris, Be
Added 30 Nov 2009
Updated 30 Nov 2009
Type Conference
Year 2005
Where CHI
Authors Clifford Nass, Ing-Marie Jonsson, Helen Harris, Ben Reaves, Jack Endo, Scott Brave, Leila Takayama
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