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CSCW
2012
ACM

Integrating local and remote worlds through channel blending

10 years 3 months ago
Integrating local and remote worlds through channel blending
Recent advances in ubiquitous technology have greatly changed the way people stay connected. We conducted an in-depth video shadowing study to observe how close-knit groups use all the technology at their disposal to stay in touch and share their lives. We observed a pattern of related behaviors that we call channel blending, the integration of interactions and content over multiple channels into one coherent conversation, often including both local and remote participants. Channel blending is the opposite of multitasking in that it involves merging many lines of focus into one, rather than switching attention between them. We discuss ways technology could better support this emerging style of multichannel content-sharing and communication. Author Keywords Computer-mediated communication, mobile, ethnography, video shadowing, conversation analysis, channel blending.
Ellen Isaacs, Margaret H. Szymanski, Yutaka Yamauc
Added 21 Apr 2012
Updated 21 Apr 2012
Type Journal
Year 2012
Where CSCW
Authors Ellen Isaacs, Margaret H. Szymanski, Yutaka Yamauchi, James Glasnapp, Kyohei Iwamoto
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