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4

EOR
2016

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Inter-dependent, heterogeneous, and time-varying service-time distributions in call centers

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Inter-dependent, heterogeneous, and time-varying service-time distributions in call centers

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Rouba Ibrahim, Pierre L'Ecuyer, Haipeng Shen, Mama

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Added	02 Apr 2016
Updated	02 Apr 2016
Type	Journal
Year	2016
Where	EOR
Authors	Rouba Ibrahim, Pierre L'Ecuyer, Haipeng Shen, Mamadou Thiongane

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