Leadership by design: collaborations and cornerstones

This paper chronicles the collaborative efforts of Valparaiso University’s IT department and main library over the past five years. Highlights of selected resources and services that have come from our efforts involve web sites and resources, instruction services, shared spaces, user guides, personnel issues, and facility planning. Our intent is to reinforce the idea that campus leadership on issues such as these doesn’t have to happen from the administrative level—it can come directly from the frontline support units. It also doesn’t take a new building or an administrator to create this synergy; anyone who is committed to a collaborative model can benefit. We aren’t merging our services or units, but rather, we are enhancing the services of both with this collaboration and cross-training. Categories and Subject Descriptors K.6.1 [Management of Computing and Information Systems]: Project and People Management – staffing, training. General Terms Human Factors. Keywords Col...

• Type: Conference
• Year: 2003
• Where: SIGUCCS
• Authors: Trisha Mileham, Joyce E. Hicks
• Keywords: Information Management, Instruction Services, SIGUCCS 2003, University’s IT Department, User Guide