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ICDE
2000
IEEE

Managing Escalation of Collaboration Processes in Crisis Mitigation Situations

9 years 8 months ago
Managing Escalation of Collaboration Processes in Crisis Mitigation Situations
Processes for crisis mitigation must permit coordination flexibility and dynamic change to empower crisis mitigation coordinators and experts to deal with the unexpected situations. However, such mitigation processes must also provide enough structure to prevent chaotic response and increase mitigation effectiveness. Such combination of structure and flexibility cannot be effectively supported by existing workflow or groupware technologies. In this paper, we introduce the Collaboration Management Infrastructure (CMI) and describe its capabilities for supporting crisis mitigation processes. CMI provides a comprehensive Collaboration Management Model (CMM) and a corresponding federated system. CMM supports process templates that provide the initial activities, control and data flow structure, and resources needed to start mitigating a variety of crisis situations. In the event of a crisis, the appropriate process template is selected and instantiated. Crisis mitigation is achieved b...
Dimitrios Georgakopoulos, Hans Schuster, Donald Ba
Added 31 Jul 2010
Updated 31 Jul 2010
Type Conference
Year 2000
Where ICDE
Authors Dimitrios Georgakopoulos, Hans Schuster, Donald Baker, Andrzej Cichocki
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