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2004
ACM

Model-based evaluation of cell phone menu interaction

12 years 2 days ago
Model-based evaluation of cell phone menu interaction
Cell phone interfaces are now ubiquitous. In this paper, we describe concepts to support the analysis of cell phone menu hierarchies. We present an empirical study of user performance on five simple tasks of menu traversal on a cell phone. Two models we tested, based on GOMS and ACT-R, give very good predictions of behavior. We use the study results to motivate an effective evaluation process for menu hierarchies. Our work makes several contributions: a novel and timely study of a new, very common HCI task; new models for accurately predicting performance; novel development tools to support such modeling; and a search procedure to generate menu hierarchies that reduce traversal time, in simulation studies, by about a third. Categories and Subject Descriptors H.5.2 [Information Interfaces and Presentation]: User Interfaces--Evaluation/methodology. Keywords Mobile telephones, menu traversal, cognitive modeling, evaluation
Robert St. Amant, Thomas E. Horton, Frank E. Ritte
Added 01 Dec 2009
Updated 01 Dec 2009
Type Conference
Year 2004
Where CHI
Authors Robert St. Amant, Thomas E. Horton, Frank E. Ritter
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