Sciweavers

Share
HICSS
2003
IEEE

Multi-Criteria Task Assignment in Workflow Management Systems

10 years 3 months ago
Multi-Criteria Task Assignment in Workflow Management Systems
During workflow design, workflow modelers generally specify the performers of a task by their organizational role. However, during workflow enactment, numerous workers with different skills and expertise may share the same role in an organization, making it hard to select appropriate individuals based merely on the assignment relation between a role and a task. To bridge the gap abstract roles and real workers, this work proposes a multi-criteria assessment model capable of evaluating the suitability of individual workers for a specified task according to their capabilities, social relationships, and existing tasks. Candidates are ranked based on their suitability scores to support workflow administrators in selecting appropriate workers to perform the tasks assigned to a given role. The proposed assessment model overcomes the lack of role-based task assignment in current workflow management systems.
Minxin Shen, Gwo-Hshiung Tzeng, Duen-Ren Liu
Added 04 Jul 2010
Updated 04 Jul 2010
Type Conference
Year 2003
Where HICSS
Authors Minxin Shen, Gwo-Hshiung Tzeng, Duen-Ren Liu
Comments (0)
books