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2008

Online Integrative Negotiation Tools for the Dutch Council for Legal Aid

8 years 11 months ago
Online Integrative Negotiation Tools for the Dutch Council for Legal Aid
This paper describes the background, theoretic model, implementation and use of the Rechtwijzer. The Rechtwijzer ("conflict resolution guide") is the online application of the Dutch Council for Legal Aid. The aim of the application is to help people with a dispute to find a conflict resolution professional that can help, but also to get users to think about their conflict and learn more about their situation. The advice that the application offers is based on integrative negotiation, and should help users to obtain an integrative outcome where possible. Keywords. Online dispute resolution, integrative negotiation
Jelle van Veenen
Added 30 Oct 2010
Updated 30 Oct 2010
Type Conference
Year 2008
Where ODR
Authors Jelle van Veenen
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