Sciweavers

Share
CHI
2006
ACM

Participatory design in emergency medical service: designing for future practice

4 years 9 months ago
Participatory design in emergency medical service: designing for future practice
We describe our research--its approach, results and products--on Danish emergency medical service (EMS) field or "pre-hospital" work in minor and major incidents. We discuss how commitments to participatory design and attention to the qualitative differences between minor and major incidents address challenges identified by disaster sociologists when designing for major incidents. Through qualitative research and participatory design, we have examined the features of EMS work and technology use in different emergency situations from the perspective of multiple actors. We conceptualize victims in incidents--and particularly in major incidents, where on-site medical assessments is highly incomplete--as boundary objects over which the complex and imperfect work of coordination is done. As an outcome of our participatory design approach, we describe a set of designs in support of future EMS work. Author Keywords Emergency medical service (EMS), major incidents, minor incidents, ...
Margit Kristensen, Morten Kyng, Leysia Palen
Added 30 Nov 2009
Updated 30 Nov 2009
Type Conference
Year 2006
Where CHI
Authors Margit Kristensen, Morten Kyng, Leysia Palen
Comments (0)
books