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2006
ACM

A persistent chat space for work groups: the design, evaluation and deployment of loops

9 years 7 months ago
A persistent chat space for work groups: the design, evaluation and deployment of loops
Loops is a text-based computer mediated communication system aimed at small- to medium-sized corporate work groups. We begin by discussing the goals of the system and the rationale behind its design, particularly its treatment of non-conversational text. Next we describe its realization in an implemented system, and discuss how an early working version of the system was ‘group tested,’ and the changes that lead to. We then discuss its deployment within our organization, and provide examples of how it’s used. We conclude with reflections on the usage patterns of Loops and their implications for the design of similar systems. Author Keywords CMC, CSCW, Conversation, Chat, Design, IM, Instant Messaging, Social Proxy, Awareness, Online Environments ACM Classification Keywords H.5.3 [Information Interfaces and Presentation]: Group and Organization Interfaces – Computer supported cooperative work, evaluation/methodology, asynchronous interaction, synchronous interaction
Thomas Erickson, Wendy A. Kellogg, Mark Laff, Jere
Added 13 Jun 2010
Updated 13 Jun 2010
Type Conference
Year 2006
Where ACMDIS
Authors Thomas Erickson, Wendy A. Kellogg, Mark Laff, Jeremy B. Sussman, Tracee Vetting Wolf, Christine A. Halverson, Denise Edwards
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