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CHI
2010
ACM

Presenting diverse political opinions: how and how much

11 years 8 months ago
Presenting diverse political opinions: how and how much
Is a polarized society inevitable, where people choose to be exposed to only political news and commentary that reinforces their existing viewpoints? We examine the relationship between the numbers of supporting and challenging items in a collection of political opinion items and readers’ satisfaction, and then evaluate whether simple presentation techniques such as highlighting agreeable items or showing them first can increase satisfaction when fewer agreeable items are present. We find individual differences: some people are diversity-seeking while others are challenge-averse. For challenge-averse readers, highlighting appears to make satisfaction with sets of mostly agreeable items more extreme, but does not increase satisfaction overall, and sorting agreeable content first appears to decrease satisfaction rather than increasing it. These findings have important implications for builders of websites that aggregate content reflecting different positions. Author Keywords Diversity...
Sean A. Munson, Paul Resnick
Added 17 May 2010
Updated 17 May 2010
Type Conference
Year 2010
Where CHI
Authors Sean A. Munson, Paul Resnick
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