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WEBIST
2008

A Process Mining Approach to Analyse User Behaviour

9 years 5 months ago
A Process Mining Approach to Analyse User Behaviour
Abstract. Designing and personalising systems for specific user groups encompasses a lot of effort with respect to analysing and understanding user behaviour. The goal of our paper is to provide insights about patterns of behaviour of specific user groups; we consider farmers as a specific user group, during the usage of a decision support system supporting cultivar selection - OPTIRasTM . We analyse users' patterns of behaviour by combining these insights with decision making theories, and previous work concerning the development of farmer groups. We provide a method of automatically analysing the logs resulted from the usage of the decision support system by means of process mining. The results of our analysis can be used to support the redesigning and personalization of decision support systems in order to address specific users, namely farmer's characteristics.
Laura Maruster, Niels R. Faber, René J. Jor
Added 30 Oct 2010
Updated 30 Oct 2010
Type Conference
Year 2008
Where WEBIST
Authors Laura Maruster, Niels R. Faber, René J. Jorna, Rob J. F. van Haren
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