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2004
ACM

Putting the users center stage: role playing and low-fi prototyping enable end users to design mobile systems

10 years 15 days ago
Putting the users center stage: role playing and low-fi prototyping enable end users to design mobile systems
This paper sums up lessons learned from a sequence of cooperative design workshops where end users were enabled to design mobile systems through scenario building, role playing, and low-fidelity prototyping. We present a resulting fixed workshop structure with wellchosen constraints that allows for end users to explore and design new technology and work practices. In these workshops, the systems developers get input to design from observing how users stage and act out current and future use scenarios and improvise new technology to fit their needs. A theoretical framework is presented to explain the creative processes involved and the workshop as a usercentered design method. Our findings encourage us to recommend the presented workshop structure for design projects involving mobility and computer-mediated communication, in particular project where the future use of the resulting products and services also needs to be designed. Categories & Subject Descriptors: H.5.2 [Information ...
Dag Svanaes, Gry Seland
Added 01 Dec 2009
Updated 01 Dec 2009
Type Conference
Year 2004
Where CHI
Authors Dag Svanaes, Gry Seland
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