Regulating Work in Digital Enterprises: A Flexible Managerial Framework

This paper demonstrates that work in digital enterprises—like work in conventional enterprises— can be carried out effectively by autonomous agents, subject to a regulatory regime that combines standing enterprise-wide policies with flexible managerial controls. The proposed regulatory mechanism, which is based on the concept of Law Governed Interaction (LGI), can support a wide range of enterprise policies, and a wide spectrum of managerial styles—including the procedural style underlying the so called Workflow Management System (WfMS).

• Type: Conference
• Year: 2002
• Where: COOPIS
• Authors: Takahiro Murata, Naftaly H. Minsky
• Keywords: COOPIS 2002, Digital Enterprises—like Work, Information System, Law Governed Interaction, flexible Managerial Controls