Shaping a CBR View with XML

Case Based Reasoning has found increasing application on the Internet as an assistant in Internet commerce stores and as a reasoning agent for online technical support. The strength of CBR in this area stems from its reuse of the knowledge base associated with a particular application, thus providing an ideal way to make personalised configuration or technical information available to the Internet user. Since case data may be one aspect of a company’s entire corporate knowledge system, it is important to integrate case data easily within a company’s IT infrastructure, using industry specific vocabulary. We suggest XML as the likely candidate to provide such integration. Some applications have already begun to use XML as a case representation language. We review these and present the idea of a standard case view in XML that can work with the vocabularies or namespaces being developed by specific

• Type: Conference
• Year: 1999
• Where: ICCBR
• Authors: Conor Hayes, Padraig Cunningham
• Keywords: Automated Reasoning, Case Based Reasoning, Case Data, ICCBR 1999, Internet Commerce Stores