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INFSOF
2007

Software process improvement as emergent change: A structurational analysis

11 years 6 months ago
Software process improvement as emergent change: A structurational analysis
This paper presents a framework that draws on Structuration theory and dialectical hermeneutics to explicate the dynamics of software process improvement (SPI) in a packaged software organisation. Adding to the growing body of qualitative research, this approach overcomes some of the criticisms of interpretive studies, especially the need for the research to be reflexive in nature. Our longitudinal analysis of the case study shows SPI to be an emergent rather than a deterministic activity: the design and action of the change process are shown to be intertwined and shaped by their context. This understanding is based upon a structurational perspective that highlights how the unfolding/realisation of the process improvement (intent) are enabled and constrained by their context. The work builds on the recognition that the improvements can be understood from an organisational learning perspective. Fresh insights to the improvement process are developed by recognising the role of the indi...
I. Allison, Yasmin Merali
Added 15 Dec 2010
Updated 15 Dec 2010
Type Journal
Year 2007
Where INFSOF
Authors I. Allison, Yasmin Merali
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