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NOMS
2008
IEEE

SPIRIT: Service for providing infrastructure recommendations for IT

13 years 10 months ago
SPIRIT: Service for providing infrastructure recommendations for IT
We present SPIRIT, a Service for Providing Infrastructure Recommendations for Information Technology. SPIRIT allows maintenance support providers for Small-to-Medium Businesses (SMBs) to recommend solutions which are standardized (SMBs usually cannot afford customized IT solutions), flexible (accommodating as much as possible the customer’s existing IT environment), and cost-effective (minimizing the cost of upgrading the customer’s environment). SPIRIT works by first aligning the customer’s IT infrastructure with a “template” describing the best practices recommended by the maintenance support provider. Then, the aligned environment can be upgraded by choosing from a standard set of well understood, highly automated (and therefore economical) options. In this paper we present the framework of our solution.
Ashwin Lall, Anca Sailer, Mark Brodie
Added 01 Jun 2010
Updated 01 Jun 2010
Type Conference
Year 2008
Where NOMS
Authors Ashwin Lall, Anca Sailer, Mark Brodie
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