A strategy-based ontology of knowledge management technologies

Purpose – The purpose of this paper is to distinguish and describe knowledge management (KM) technologies according to their support for strategy. Design/methodology/approach – This study employed an ontology development method to describe the relations between technology, KM and strategy, and to categorize available KM technologies according to those relations. Ontologies are formal specifications of concepts in a domain and their inter-relationships, and can be used to facilitate common understanding and knowledge sharing. The study focused particularly on two sub-domains of the KM field: KM strategies and KM technologies. Findings – ’’KM strategy’’ has three meanings in the literature: approach to KM, knowledge strategy, and KM implementation strategy. Also, KM technologies support strategy via KM initiatives based on particular knowledge strategies and approaches to KM. The study distinguishes three types of KM technologies: component technologies, KM applications,...

• Type: Journal
• Year: 2007
• Where: JKM
• Authors: Andre Saito, Katsuhiro Umemoto, Mitsuru Ikeda
• Keywords: Available Km Technologies, JKM 2007, KM Technologies, Strategy