A supply chain model with direct and retail channels

We study a dual channel supply chain in which a manufacturer sells to a retailer as well as to consumers directly. Consumers choose the purchase channel based on price and service qualities. The manufacturer decides the price of the direct channel and the retailer decides both price and order quantity. We develop conditions under which the manufacturer and the retailer share the market in equilibrium. We show that the difference in marginal costs of the two channels plays an important role in determining the existence of dual channels in equilibrium. We also show that demand variability has a major influence on the equilibrium prices and on the manufacturer's motivation for opening a direct channel. In the case that the manufacturer and the retailer coordinate and follow a centralized decision maker, we show that adding a direct channel will increase the overall profit. Our numerical results show that an increase in retailer's service quality may increase the manufacturer�...

• Type: Journal
• Year: 2008
• Where: EOR
• Authors: Aussadavut Dumrongsiri, Ming Fan, Apurva Jain, Kamran Moinzadeh
• Keywords: Direct Channel, Dual Channel, Dual Channel Supply, EOR 2008